Vendor Spotlight: Evans Carpet Corporation

Evans Carpet Corporation has been our flooring partner from the beginning. Our relationship with Evans Carpet began even before StyleCraft Homes when our founder, Dale Kuhn, worked with them prior to starting the company with Richard. We spoke with Carolyn at Evans Carpet to find out what it is about the family-owned company founded by her brother, Rusty, that makes them stand out from their competition.

It’s all about relationships
Whether they’re working with a homeowner in the showroom or us over the phone, the primary goal of the Evans Carpet staff is to provide exceptional service. But it doesn’t end with the initial conversation or the installation of hardwoods, ceramic tile or carpet in your home.

They know that follow up is the real key. Have you ever been frustrated after a sizeable purchase because you felt like the company took your money and now they have no time for you? Not if you’ve done business with Evans Carpet. Their policy is to guarantee installation for one year, but it’s not unusual for them to honor a call from a customer with a reasonable request even several years after an installation. Why? According to Carolyn, “We feel like it’s just good customer service to go back and take care of it.”

Working with Evans Carpet
Originally founded in 1981, Evans Carpet has grown to include a showroom in Richmond and one in Raleigh, NC. In both locations, you’ll be treated to personalized service from estimators and decorators with the experience to help you make the right flooring choices. Our skilled craftsmen will pick up where the showroom team leaves off by installing your carpet, hardwood, vinyl, ceramic tile, or laminate flooring with an expert touch.

If you’re considering an update to the floors in your home, we encourage you to contact Evans Carpet Corporation because we’re sure you’ll be as happy to work with them as we’ve been from day one.